What is Logistics BPO?
Logistics Business Process Outsourcing (BPO) is the practice of delegating operational, transactional, and support activities in the logistics chain to a specialized service provider.
In the context of international air and sea logistics, these processes include freight documentation, customs compliance, cargo tracking, freight booking, invoicing, claims handling, and customer support.
By outsourcing these non-core but essential activities, freight forwarders, NVOCCs, LCL consolidators, 3PLs, and warehouse operators can:
At Cargolytics India Pvt Ltd, we redefine the way logistics businesses operate by providing end-to-end process outsourcing support that strengthens efficiency and scalability.
Streamline operations
Nullam hender lacus nuctus tem estneque suscip auvely hendreligu sed turpisus
Improve accuracy and compliance
Nullam hender lacus nuctus tem estneque suscip auvely hendreligu sed turpisus
Enhance customer satisfaction
Nullam hender lacus nuctus tem estneque suscip auvely hendreligu sed turpisus
Achieve significant cost savings
Nullam hender lacus nuctus tem estneque suscip auvely hendreligu sed turpisus
Why Us
Why Choose
Cargolytics India Pvt Ltd
Datalytics is not just a BPO provider — we are a strategic partner to global logistics businesses.
Here’s why industry leaders choose us:
24/7 Global Operations
Round-the-clock support aligned with international time zones.
Logistics Domain Expertise
Teams trained specifically in air and sea freight processes.
End-to-End Coverage
From documentation to finance to customer support, we manage it all.
Proven Cost Savings
Clients achieve measurable reductions in operational costs.
Technology-Driven Solutions
Seamless integration with leading logistics software systems.
Data Security & Compliance
Robust protocols aligned with global trade and data protection standards.
Flexible Engagement Models
Scalable solutions tailored to client needs.
SLA & KPI Commitment
Performance guaranteed through clear metrics and accountability.
Process
Processes You Can Outsource to Cargolytics
Datalytics India Pvt Ltd offers comprehensive BPO support for logistics operations, including:
Air & Sea Freight Documentation
- Bill of Lading (BL) Preparation
- Air Waybill (AWB) Processing
- Shipping Instructions & Manifest Filing
Customs & Trade Compliance Support
- Import/Export Documentation
- Regulatory Filings
- Compliance Monitoring
Freight Booking & Cargo Tracking
- Carrier Bookings (Air & Sea)
- Shipment Tracking & Status Updates
- Exception Management
Rate & Tariff Management
- Freight Rate Updates
- Quotation & Tender Support
- Rate Comparison & Analysis
Finance & Accounts Support
- Freight Invoicing
- Accounts Payable & Receivable Assistance
- Claims Handling & Dispute Resolution
Customer Support & CRM
- Inquiry Handling
- Customer Communication
- Helpdesk Support
Logistics BPO Services
Logistics BPO Implementation & Transition Plan
Planning & Design
SLA & Governance Framework
Pilot Run & Stabilization
Full-Scale Production Rollout
List of Process
Customer Service
fermentum esuciroin feugnvestibulum lacus rutrume Maece dianec feugiat.
Operations
After-Sales Support
Accounts & Finance
Benefits of Logistics BPO
Outsourcing logistics processes with Datalytics delivers tangible advantages:
1. Cost Efficiency
Save up to 40% on operating expenses by reducing manpower and infrastructure costs.
2. Accuracy & Compliance
Specialized teams ensure error-free documentation, billing, and customs filings.
3. Scalability & Flexibility
Easily manage peak seasons and market fluctuations without additional hiring.
4. Speed & Productivity
Faster turnaround times with 24/7 support across time zones.
5. Customer Satisfaction
Professional support enhances client experience and builds trust.
6. Focus on Core Business
Free internal teams to focus on network expansion, partnerships, and growth.
7. Data-Driven Insights
Access analytics and reporting that help optimize performance.
